Maximizing Your Business Potential
Easily integrate advanced conversation intelligence capabilities into your contact center applications to turn customer care agents into top performers. Deliver outstanding experiences by analyzing customer sentiment, buying intent, and more in real-time. Empower agents to boost customer satisfaction and reduce average call handling time. This is done with AI Integration for -
Rapidly initiate video-based conversations from support including voice towards enterprise customers, untrained professionals to prevent fraud.
Agent Performance and Coaching
Call Quality Management
Real-Time Agent Assist
